Sales Policy – Perthpurc.net

Welcome to Perthpurc.net, your go-to destination for safe, natural wooden toys designed to support the healthy development of children. We are committed to providing excellent products and customer service. Please review our sales policy for important information about orders, shipping, and returns.

1. Order Processing

At Perthpurc.net, we strive to process your orders quickly and efficiently. Orders are typically processed within 1-2 business days. Once your order is processed and shipped, you will receive an email confirmation with tracking details. Orders placed after 3 PM or on weekends will be processed the following business day.

2. Shipping and Delivery

We offer several shipping options to ensure your wooden toys arrive safely and on time.

  • Standard Shipping: Delivery within 3-7 business days across the continental United States.
  • Expedited Shipping: Available for faster delivery at checkout.

Free Shipping

We provide free shipping on orders over $75 within the continental United States.

International Shipping

Currently, Perthpurc.net ships exclusively within the United States. International shipping is not available at this time.

3. Payment Methods

We offer secure and convenient payment options:

  • Visa, MasterCard, American Express
  • PayPal
  • Apple Pay

All transactions are processed through encrypted and secure gateways to protect your personal and financial information.

4. Returns and Refunds

We stand behind the quality of our products and want you to be satisfied with your purchase. If you are not completely happy, you can return or exchange the item within 30 days of receiving it.

Return Eligibility

To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition as when received.
  • A valid proof of purchase, such as an order confirmation or receipt, is required.

Non-Returnable Items:

  • Customized or personalized wooden toys
  • Clearance or final sale items
  • Items that show signs of use or damage

Refund Process

Once we receive and inspect your returned item, you will be notified about the refund approval status. Approved refunds will be processed within 5-7 business days and credited back to your original payment method. Shipping costs are non-refundable.

5. Customer Support

We are here to help with any questions or concerns about your order. You can contact our customer service team via the following:

  • Email: [email protected]
  • Phone: (717) 938-9991
  • Address: 9200 Pritchard Pl, New Orleans, LA 70118-1742, USA

Our support team is available Monday to Sunday, 8 AM – 5 PM.

6. Privacy and Security

We take your privacy seriously. For more information on how we handle your personal data, please see our Privacy Policy.

7. Changes to Sales Policy

Perthpurc.net reserves the right to update or change this sales policy at any time. Any updates will be posted on this page, and we encourage you to review it periodically.

For any further inquiries, feel free to reach out at [email protected] or call us at (717) 938-9991. Thank you for choosing Perthpurc.net, where children’s safety and natural play come first!